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Booking an appointment.

- Thursday, November 11, 2021

Booking an appointment.


This blue is obviously and extreme colour change and definitely requires planning ahead. Along with a staged process towards. This appointment was booked over a month ago.

The next is already booked. Bianca has options and we can work towards expectations. Win win. 🙌🏼


It is our responsibility that we have enough time and expertise to ensure we can meet your expectations.

But if your expectation is unrealistic please do not be offended if we cannot take your booking the way you want us too 👱🏻‍♀️


Recently we have noticed a jump in requests for “today” for results that we just have no idea if possible without seeing the hair prior.

We are being asked to take instant bookings for appointments that could take 1 hour, 5 hours or may not even be possible due to starting point and desired result 🤦🏼‍♀️

Just because you had a colour 10 years ago you liked, just putting that same colour on is not necessarily going to give you the same results. If you were having foils every 6 weeks 5 years ago and loved your colour, just putting foils back in now after being a brunette for a few years. Is NOT going to achieve what you think. Its going to achieve orange 🍊 Its going to require a colour correction to remove the dark colour before you can even start the process back to blonde. Its going to require us to physically sight the hair in person in order to work out a plan to achieve. If its possible.


This is actually very common this time of year. Weathers warming. Social calendar is heating up too. So lets change my hair back to when i loved it. More often than not the lead up to loving it was regular planned care. Not “can i get in today or tomorrow” with added pleading of “its easy” “my hair lifts quickly” “it won’t take long” etc We have heard and seen it all before. 😐


For these reasons we have a procedure for taking on clients and new bookings. We won’t cut corners because it does not fit your schedule or process. If you have left it too late, you have left it too late. If you don’t wish to listen to professional advice, that's ok too. The choice is yours. As is ours on only taking bookings that we have the time to do correctly and expectations can be met.

Permanent hair straightening

- Sunday, May 23, 2021

Permanent hair straightening.

Experienced reliable results for almost 20 years. We can guide you into realistic expectations based on your hairs current condition.

That is why we only take new client bookings in person, as every client has to be advised in writing as what to expect.

Sure you’re going to get the ones that ignore everything and expect more that what has been advised 🤷🏻‍♂️ But that's with everything in life. You can probably read about them on Google. Don’t listen, expecting theirs to be the super model on the magazine and haven’t listened to any advise including their own hair limitations and existing issues🙄

That's why everything is written down on booking 😊

Want to book? Like an assessment?

Just call the salon to pop past and we can have a look. Please be aware if wanting to book 50% pre paid is required on booking, and first time booking has to be done in person 👍🏻

It is not uncommon for there to be a 6 week wait for appointments (to check or book can be same day) Sometimes less, sometimes more. At time of this post we have a couple of spots in a few weeks but then we’re looking at July 🤷🏻‍♂️

Perth's No 1 Hair Straightening and Smoothing salon.

Here is just a few hair straightening's by us 😊 You can also check out That's us too 

Blonde but you’re not ?

- Monday, April 12, 2021

Blonde but you’re not ?

It takes TIME👈🏻

This was 7 hours to get to this stage, and check out the length 😳 Yes even we were surprised we got it that light but there is still a little bit more work to make it perfect 👌🏻

Going from Brunette to Blonde is not an easy process. A lot of clients think it can just be done in one visit, by putting one color all over the hair. Thats NOT how it works. Your natural pigment or an artificial colour pigment has to be lifted out before we can even start. That could be a day just doing that. 👈🏻

If you have colour at all on your hair when going blonde, your stylist WILL have to use bleach.

There is no other way to lighten hair with colour on it. Colour does not lift color out of hair. End of story. 🙅🏼‍♀️

This picture above gives you an idea of what going lighter is like. The left shows a corresponding result on the right, and the effects of existing colour. That could take all day to go from right to left and then you'll have to come back another day.

But this is 2021 and most peoples image of bleach is straight out of the 80’s. You’ll only find that type in a chemist. Technology has come a long way with professional products.

This is why it's important to gradually lighten your hair when going from one extreme to the other. If your hair is already severely damaged, you need to ask yourself if its in your best interest to go lighter.

We do have and use technology that can help offset to an extent. Thats Olaplex. This will help strengthen the hair during the process and in our salon its not an optional service when doing this type of work.

Also before you say “i use that at home” No that’s probably No3. Pro salon Olaplex is No1 Its mixed into the lightener. 💫

We’re not saying that you can't ever go light. If your hair is healthy, and the lightening process is done correctly, you can safely go lighter with your hair over time. But even then, there will most likely be some sort of minimal damage to your hair. 🤷🏼‍♀️

Going from dark to light takes time. Lots of time and normally 4-6 hours or more each time. If you're planning on going light, make sure you tell your salon. Don’t expect to turn up at your regular appointment and say “lets go blonde today” 😐

It takes time to get to the desired blonde of your choice. When going lighter understand that you might have to live with a color that is "in between" what you're hoping to achieve for a few weeks. Dark hair is naturally going to lift to warmer tones, red, yellow, orange. Can you handle that ? 🌈

Being blonde also isn't cheap, it is a higher maintenance lifestyle, not suited for everyone. You won’t get away without regular salon visits and they won’t be quick visits either. Blondes we see with the most issues are generally the ones booking to a budget as opposed to taking the prescription. If you’re sick and you visit your Dr they’ll write you a prescription of what to use and how to overcome it. Unfortunately in hairdressing too many clients do not listen to the prescription and wonder why they are not getting the results 😪

You will also need to invest in good products to keep your blonde looking good, and healthy. Even mineralised water can effect the tone. Imagine what just using any old products can do, and we’re not just talking shampoo and conditioner. The wrong styling products can even change your blonde tone.

Don't forget there are hundreds of blondes and sometimes depending where you are at with your hair journey. You just have to compromise

The $160 balayage myth.

- Monday, March 29, 2021

The $160 balayage myth.

So you want balayage. What exactly do you mean by that ? As balayage is a technique. Not a result. Its what most people call Ombre, which is a dark to light effect. Balayage is a common technique to achieve that look. But not the only technique, and in some cases definitely not the technique. Whats even more confusing some people still hold onto the idea that a balayage and an ombre are two different colour results. Remember one is a technique of colouring, the other a result.

So the $160 balayage. Why a myth ? Well it’s not to say its not possible. But reality is majority if not 99% will not achieve their balayage idea for $160. Its a common figure thrown about that “may” work if you have virgin hair (no colour) and happy with the slightest effect without being too picky about the tone. 

Reality is most desired results are way removed from current start point. Sometimes completely the opposite. You’re not going to go from a dark brunette to a faded to Platinium blonde in an hour or two. Probably not even a day. As for $160. Try adding another zero for the first day. 

This is why their are so many variations of ombre around. Because good stylists give good advice and educate their clients with what “their” reality is. Results at one appointment are limited by several factors.

  1. Time available 
  2. What your hair can handle
  3. Where your hair is currently at (start point)
  4. Your budget 


Lets say you’re brunette and have dark coloured hair. 

A more standard 3-5 hour appointment will give you a warmer tone as its more likely will only be able to lift to a coppery level. Exactly what tone ? No idea. You’ll know towards end of appointment as we’re dictated to your hair, how easy it lifts, and what it lifts too.

You’ll need to understand that prior to accepting the booking

Want it lighter, cooler, not as coppery ? No orange. That’s right orange. We’re being realistic. Then maybe by 2nd or 3rd appointment ? As over time more of the older tone can lift out. 

Can you see ☝🏻 above. Its a journey. Not a “lets book an appointment i’m getting balayage today” Sure you can. But results take time. 

Want quicker results. Then we start with a colour correction. We need to strip out the existing darker colour to start with a lighter base. Depending on start point, amount of hair etc. this could take a whole day or longer. Thats where point 4. Comes in. Budget. But remember. We’re also restricted by what your hair can handle. The lighter you want to go the more process’s the hair has to go through. 

Now what if you’re naturally very light ? And even have no colour on your hair. Thats the easier ones. You have a lighter, cleaner base to start with. So its mainly just applying the product and there’s your results. Unfortunately the majority already have a lot of hair history and that gets in the way of quicker more perfect results. 

Your journey is yours and determined by the four points above. But remember all the money and time in the world does not always mean you get what you want. Its still down to your hair. 

Blondes > Foils > Highlights

- Sunday, March 14, 2021

Blondes  > Foils  > Highlights

.....and doing without using a toner. Like this foil application

We see problems almost weekly with new clients coming to see us for foil work. Some in the industry may not like what we’re about to highlight (excuse the pun) But we’re here for our clients We have a bit of a reputation for no toner blondes, and to some extent bagging toners. But we use toners too.

We use when we need too. Unnatural tones, ash, silver. Colour corrections counteracting unwanted tones. Creative ombre effects etc. BUT for every blonde ? No. Thats just wrong.

Full head foils and Olaplex. No toner

If you can place a foil well enough, fine enough and close enough, or exactly where its needed with the right product within. Once you take the foil out the results there. You won’t need to then place a toner over the top. Why ?

Why a lot of toners are used is because all of the above has not been achieved. Namely achieving the desired result. We often see a lot of stylists whose foil placement is too far from scalp, too squared off, bleeding colour and poor angles. Put the right toner over and all that's covered up. That's why most toners get used. Because no ones taking the time to train the techniques to do it right.

Because bleach foiling and toning over is easier. But what about the client ?

Half foils with base colour at roots. No toner. Cold rinse do Base does not muddy the foils.

We have blondes returning 6-8 weeks (even longer) later and their blonde is still bright and clean. They’re only back because of regrowth. Because no toner was used. You can tell a toned blonde after a while. Flat, murky and dull. A toner is literally a colour. They will wear off before your regrowth is due in most cases and if the toner was covering up not so good foil placement its going to look worse.

Its sad that some stylists root fade every blonde to cover up bleeding foils. We said “some” and yes we root fade too. But for effect not cover up 😉

Three quarter foils. Base colour at roots. All one application. Cold rinse so Root colour does not dirty the foils. No toner. PCC Bond repair used

We just had a new stylist start a month ago. We put a lot into education and this stylist can foil. But has always toned every blonde. This result (first picture in this post) is a half head foil application and no toner was required. It will grow out beautifully and not end up flat and murky.

Now this is foiling and stylist now has her A game on with foiling

Below half head foils. No toner 

How long will it take to get my hair blonde

Jason Outten - Monday, November 09, 2020
How long will it take to get my hair blonde ? No idea
How much ? No idea.

If anyone gives you a time frame, walk away. The question should of never been asked because it’s impossible to answer.

Your hair is NOT the same as anyone else’s. Your hair does NOT lift quickly. We hear that one all the time “my hair lifts very quickly, easy to lighten”
If that's the case why come to us?

Next thing. A strand test. Yes we get asked to do a strand test to see how long it will take. That won’t work and is a waste of time.
Look at this hair. Depending where you take the strands from depends on how the test comes out. It will also not tell you how long it will take to get you blonde.

Everyone is different. As we can see here after one lightening session we reveal what is underneath the top visible layer

1. Roots. They’ll lift easier as usually the fresh virgin regrowth.
2. A dark band from a darker colour that has grown out from the roots
3. A lighter zone that had been lightened previously for a purple fashion colour thats just been removed (almost)
4. Darker strip as previous purple section was not a solid panel. So previous darker colour
5. Green reflect on the blonde. Remnants of something else on the hair. What ? We don’t know.

So the magic question? How long to get blonde ? We don’t know. We’ll do another session (booked) and see what else comes out.
We’ll zone apply it more next time as we have a clearer picture of what areas need focus on.

We’ll aim to achieve as soon as possible while maintaining the hairs integrity. That’s where Olaplex and PCC come into play.
But hair is a fibre, it can only be pushed so far.

In the past we have achieved in a couple of sessions, we have done in one (a whole day) We have done over several sessions and we have done over months.
What we can tell you is how much per session. But not whether a result will be achieved in that session. You’ll be paying for the time and work at each visit.
The result will come at the end of one of those sessions. Which one ? Refer to answer at beginning of this post ;)

Next time you see your instagram hero change their colour to blonde over night. Remember it was only their post that changed quickly. Not their hair.

This is one growing reason why

Jason Outten - Monday, September 28, 2020
This is one growing reason why you’re not getting your hair the way you want when you’re looking for change.

Booking a technique. That's right booking a technique. The amount of times people call up and book say “a full head of highlights”

Do you currently have highlights?

No. But i saw this look i like and she had highlights.

Everyone's hair is different. Texture, condition, thickness, etc. One person’s requirements to achieve their look may not be another.

Some other examples

You like the depth in between light blonde pieces. But you’re fair and only want foils.
But we need to put colour in between.

This picture is a combination of highlights with colour in between foils at roots all applied in one application. It could not be achieved
in say "just a half head of foils"

You’re hair is coloured and you want a lighter brighter colour but don’t want your hair colour stripped.
But we need to take the existing colour out as colour does not lift colour. You cannot just put whatever colour on your head and it turns out that colour.

Colours like the one below often take 5-7 hours to achieve

You love this amazing haircut you booked in for thats all sleek and shiny. Yet your hair is curly, frizzy and you don’t want to spend more than 5 minutes on it each morning.
But you need too. Not every person can have every haircut.

This cut takes time to achieve, it takes a highly experienced stylist. It also requires regular maintenance

.... and the most common one. You want a particular colour yet book a cheaper technique that will not achieve the colour you want.

Both of the same person. Guess who paid more ;)

If you want results. You book for exactly that.

So we were wondering how you plan your hair

Jason Outten - Tuesday, August 25, 2020
So we were wondering how you plan your hair ?

Most clients keep a regular appointment booked, like every 5, 6 or 7 weeks etc. depending on their needs.
Another group always book their next at their last. Then there is the “when i feel its ready” ones.
Finally leaving the “better see a hairdresser i can’t get a brush through it anymore” types.

The first few. There hair always looks good. The next looks good until its time, and maybe a bit longer.
As they’ll call the same week they want their hair done. But remember the first two types ?
They have already booked out the appointments this week 5-6 weeks ago.

So they may have to wait a week or two to get a spot.
As for the last group. They may have to wait that and a few more weeks as when its left too long we’re generally doing
a new restyle or colour correction. They generally also have to accept a colour and/or cut different to what they would
like to have. Because what they like requires a 5 weekly appointment to maintain and they never book ahead.

You only have to imagine a hairdresser works a 38 hour week. Just like most other people. They get holidays too,
amazing So when a salon is open for 8 hours and a colour and cut on average can be 2-3 with some being 5+ hours, each.
You might start to realise why there is no appointment available on the day you called up wanting same day.

Over the last two weeks we have literally had people call every day expecting to get their hair done the same day
Now if we had time of course we would..... but we won’t put pressure on other clients appointments by squeezing in people.
Especially after existing bookings have planned and booked their appointment.
We also won’t push a stylist into missing their lunch either In other words we won’t double book or squeeze bookings in.
There is either enough time or not.

Just something to think about as its not that long until Christmas. Yes stylists will be on holidays before then.
Yes a lot of spots already booked and we are closed after 3rd October for 10 days for a mini renovation.

We’re Open Tuesday to Saturday, late night Wednesday. If you call out of hours you’ll be closer to the front of the line.
If you have a booking and prefer sooner you’ll have a priority on wait list over others choosing not to book an appointment.
We’ll do our best but there are only so many hours available in a day

Want great hair ?

Jason Outten - Monday, August 10, 2020
Want great hair ?
We’re not going to tell you which product, which colour. But how to

An increasing amount of situations like the ones below are occurring...

> Booking a technique
> Wanting the “best” stylist the same day of calling for appointment
> Expecting hair to be fixed in one standard appointment after another salon messed up
> Thinking hair is going to be exactly the same as last colour in one appointment after letting it grow out for 6 months. Especially blondes


> Potentially ends with not what you want. Techniques are applied depending on the starting point. Which everyone is at a different one.
Just booking “foils” because you want to be blonde. Is the classic no 1 mistake.
TIP: Let your stylist know your desired result and they’ll approach appropriately.

> The “best” stylists are usually the most experienced with the biggest following. Calling expecting an appointment that day
or next is a bit unrealistic. Can you get into the most popular restaurant without pre booking ahead ? What about getting in with the best specialist ?

> This is a bit like a “how long is a piece of string” question. If you just want to cover it up with a dark colour no problem.
But usually its the tone and the start point, which is a long way off getting to the end point. Usually a journey or a very long colour correction.

> BIG regrowths are not too bad with dark colours, but lighter or blonde tones? You could be starting your journey all over
again or a bigger job than the original one. There’s issues with bands, regrowth lines, tone, etc Being realistic is the key if you’ve it too long.

Generally the ones calling last minute with hair problems tend to comment they never get a good haircut or don’t like their colour.
But they always want the best hairdresser
They end up calling around salons asking the same thing and end up taking whoever can get them in last minute.
If you want great hair you need to let it grow with your hairdresser. The better they know you and your hair, the better your hair will be.

Just some honest feedback as to why you may not be able to get that appointment or result so quickly

#PerthHairdresser #HairdresserPerth #NorthPerth

Want to grow your hair

Jason Outten - Tuesday, July 21, 2020
Want to grow your hair ? Not cutting it until it gets to the right length ?

Unless you have the worlds most super healthiest hair ever with not a single split......
not cutting is the long way to grow your hair

You need to cut it regularly so it can be long.
Dead hair doesn’t grow, that’s the desperate attempt of girls clinging onto 10cm’s of split ends because they don’t want short hair ...

Although split ends do grow, all the way up your hair shaft if you don’t get your hair cut often enough.
If you imagine hair grows an average of a 1cm a month (no don’t imagine, it does) Now if you have a
4mm split but at your regular haircut visit it is removed.You’ll gain half a c in growth. Healthy growth. If you don’t the split gets higher

Then what we see is the clients who have not had their hair cut all year saying “because i’m growing it”
Then needing 6” cut off because the ends are such a split mess What a waste of a years growth

#LongHair #Haircut #PerthHairdresser

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