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Hair requests

Jason Outten - Sunday, July 28, 2019
Requests that result in a NO + why


What happens if your car is not working and you need it fixed? Do you call a mechanic and ask “how much” to fix?
How long will it take? Can you fix it?
How are they going to know if they don’t know the problem ? If you were the mechanic would you take the customers word
on what the problem was or would you need to see for yourself before you could answer any questions?
The majority of time a salon wants to give you an answer but cannot answer an impossible question
Think about that and read on



Coloured hair that is dark. Wanting to go lighter but just by putting a lighter colour over. No foils. No lightener.
Colour does not lift colour. It will not work. The outcome will be the darker of the two colours, which is what you have.
Most people ask not to have the lightener or foils etc as it costs more.
But thats what it needs.


Wanting to book a hair colour appointment after a home or other salon disaster but do not want to come in for a consult first.
The fix could be an hour,it could be a day. It may not even be possible in a day or at all. So what do we book out for that appointment?
Are you happy to pay regardless? No of course not. Just as we are unable to guess


Dark coloured hair wanting lighter “specific” tones in one standard appointment.
Impossible to know outcome until its done. May take several appointments, or longer.
So as long as you do not care what the colour comes out at 1st appt. ok. If not. No


Hair colour in pic was over pre lightened balayge and would take several appointments
to prep hair before final colour was achieved


Home colour or dark colour and wanting to book foils without a consultation, strand test prior.
Last time that happened the foils literally started to burn via chemical reaction because of what was on the hair.
Home colour and no test. No appointment.
If wanting same colour or darker no problem


Blonde shown is a regular blonde foil client 6-8 weekly so maintenance a lot easier.
Plus no toner required

Excessively curly or frizzy hair wanting a short sleek haircut style. But does not want to spend any time on hair.
You’ll hate your hair. It will never sit right unless you style it that way




Wanting a perm because you think like hair straightening you will now have perfect curls all the time.
A perm gives your hair the support/body for your curls to last all day. Once you style it.

Perm shown was styled to look this way. Perm gives structure to look

Asking for $500 results with a $200 budget.
Price is a consequence of the results.
That's why we ask so many questions.


Balayage reality

Jason Outten - Monday, July 15, 2019
Balayage Reality



...Client in picture has been having balayage technique for few years. This did not happen over night.
Application time (not inc process and finish) 2.5 hours. Start point was over a year ago 6 weekly visits.


Lets get some reality into perspective

We’ll start with this.......

Guy Tang (one of the worlds most famous colourist's) used a great analogy.
If you went to a dermatologist for your acne you would not
expect to pay for the first session and then get the rest for free until your skin cleared up.

Unless your hair is virgin (no colour on) or naturally lighter. It is a colour correction service and will NOT
be able to achieve desired look at one appointment.
We have to break through that darker colour and your under tones will come through. Yellow, gold, orange etc
and patchy, bandy etc.
depending on all your colour history prior.

....Hair in picture has been a transition of colours over time. This one took 5 hours
for this stage and was over a year to get to here.

No colour in your hair ? If its naturally dark it will still have undertones.
We hear “no colour in my hair” all the time. If you have had colour, any colour, even “semi” or “rinse out” NO they don’t.
Even if you cannot see its on your hair. If your hair is passed your shoulder that could mean colour from 2,3,5 + years ago.
The amount of time people do not believe a colour from 2-3 years ago is still in their hair is amazing.
Then they wonder what the banding is.

We haven’t even taken into account medical history. Medication history collects i your hair like a timeline.
This even effects colour.


....Client in picture has naturally light hair and was almost virgin application.
Application time (not inc process and finish) 2 hours.

It will take several appointments and depending on how light etc could take a year. How many sessions ?
That depends on YOUR hair. You cannot predict the unknown....and the amount of times we hear
"my hair lightens easy", "my hair will do it in one go"...... It may, but what if it does not ?


.....Clients hair in picture was about 4-5 colour appointments before we achieved these tones.
But as so short it requires regular maintenance.
If left too long the darker tones drop too low and you are back to square one and another
4-5 appointments away from achieving this finish

Your hair will go through stages and you won’t be leaving the salon with the tones you always want,
and yes you will have to pay for the work done at each stage. You are not paying for a finished result
when it comes to big colour changes. You are paying for the time, expertise and labor to get you there.

Unfortunately most people think they are going to get some amazing result at one or two standard sessions.

.....Client in picture took a year to get towards this colour and tone. Now maintained every 8-12 weeks.
Let it grow out and you are back to the beginning. Another year

So lets get realistic. Most balayage colours are corrections and take hours. They are not cheap and if
chasing a particular exact tone it may take longer, if possible at all.

Balayage is a technique. Not a colour

Hair Straightening Done Right

Jason Outten - Sunday, June 23, 2019
If YOU got a great haircut would YOU find out what brand of scissors the hairdresser used
then call around to find someone using the same ones ? Then expect the same result.. No

We do a lot of chemical straightening and quiet often people think they can get same result
elsewhere if they use the same product.

You won’t. Just like the same scissors won’t give you the same haircut. Its just a tool.

Picture below is a classic example. It is an existing Permanent Hair Straightening client
you can see the regrowth. But more importantly you can see the straight hair past the re growth.
The hair we straightened last year.

We see people almost every week come in saying they have had permanent straightening
But they have not, yet they believe they have because the salon said they did.
If YOUR hair is still not straight. You DID NOT.

The product is 50% of the result. About 2-3 times a month we will hear these words
 “But they used the same product”

This is when they come back to see us and see if we can fix it after going somewhere else.

If YOU want the BEST results then call us.

Do YOU believe that just with a good product anyone can get the result below in this picture ?


NO they cannot. Sorry but that is the way it is

Just using the products the best hair straightening salon in Perth uses.
Will not give YOU the best results

WE DO........

Balayage is dying

Jason Outten - Monday, June 03, 2019
Balayage is dying ?

Maybe ? Maybe not ?

Here is another old blonde balayage being transformed into a little less maintenance.
Still more depth at the roots without the blown out blonde mids/ends to keep “toned”.


Balayage has definitely evolved and not as popular as it used to be.
We are finding there is a lot more diversity in cuts, colours and styles.

Balayage has become more of a "i want less maintenence" instead of trying for that beautiful
blonde tone. More people are realising that it is NOT always low maintenance.

Deeper or lighter than natural base means roots need 4-6 weekly attention.
Brighter cleaner blonde needs the right at home care + toners if mainly achieved via bleach.

We have not even spoken about achieving the result in first place. Most are actual colour corrections
before we can even start. The client just does not have the correct starting point from where they need to be
to achieve their desired result.

Pictured below is an example. We wanted lighter but that will be a journey due to previous colour build up and throwing
an unwanted red tone. Do you want to be in the salon all day ? Or are you happy to work towards,
At the end of the day it is all time and money.

The effect has been achieved. Just not end goal yet.



Unfortunately a lot of people get impatient and jump from salon to salon. Not allowing the
salon to work with them, to get to know their hair. Then achieve what is desired.
Every session becomes a new stylist listening to the story of the last and deep down they
know it was not exactly like that. But they will try and please.

Eventually a stylist is fortunate enough for the hair to be one step away from desired result
and the client thinks they are a colour genius. With reality being all the previous stylists laying the foundation.

Classic example is when someone is going lighter, or needs to before new colour can be started.
Client thinking one or two appointments. If that. When reality is all depending on YOUR hair.
It does not always lift easy, even if it has before (how many times as a colourist been told, "it lifts easy") .

Every time is a new canvas.



We are not a salon built on the balayage age. We do more. We adapt to trends as they come and go.
We focus on YOUR hair and knowing what it can and cannot do.

Just check out our social media platforms and all that diversity in hair.

Not 500+ pics of vintage wave balayage insta models
Real clients. Real hair . Picture below. Foils only + NO TONER.

Not even in between 6-8 weekly visits. Busy working Mums don't have time for that


Social media has a lot to answer for as far as false expectations go.
But also a great tool to advise and educate. Providing some context goes with the image.


When you’re ready we’re ready


#PerthHairdresser #HairSalon #Hair



Hair Colour

Jason Outten - Sunday, May 26, 2019
Hair Colour


There is a lot out there and technology changes all the time. Colour is now more conditioning,
longer lasting and has a lot less of the nasties. If any at all.

This colour is actually ammonia + ppd free and vegan


One of the biggest known ingredients is ammonia although some products do not have any ammonia (we carry non ammonia products)
“Ammonia” sounds scary ? Not really. As with most ingredients the devil is in the dosage. Ammonia is made up of Hydrogen and Nitrogen.
Ammonia is commonly found throughout nature and is harmless in the relevant dosage. Even water can harm you in the wrong dosage.


In colour it is used to swell the cuticle to allow colour to penetrate the hair and deposit. But as technology gets better ammonia is less used. Like in our products with Micro Pigment technology.


Did you know we added a lower ammonia less “chemically” colour range a few years back ?


We even have ammonia free 100% grey coverage

Another ammonia FREE Colour


It uses Micro Pigment Technology allowing pigments on a much smaller scale to penetrate and attach better. Without the harsher chemicals doing the work.
Creating more intense, longer lasting colour.


Our colour is actually coconut oil infused with Aloe Vera for moisture + Made in Italy and waaaaay more conditioning + healthy for the hair than most products.  ... it even strengthens via rice protein, which also intensifies shine + generates correct scalp hydration


One of main things our clients mention is “no strong chemical smell” We even have full ammonia free. 


Another commonly mentioned ingredients by spooked colour wanters is PPD. Usually found in more permanent colours and ideal for reds and violets. It allows colour to attach and resist being washed out.


It is an ingredient some people are allergic too. Hence why we have a PPD free range available too.


But lets not take out of context. People are allergic to nuts too. Buts nuts are not the problem as most are totally fine with. We would be lucky if we came across one person a year with a PPD allergy. There are no consistent peer reviewed studies proving any issues with this ingredient. But as with most things online people will persist otherwise.



We even have ammonia FREE lightening available


At Hair Outaquin we are always keeping aware of improvements. Testing and trying along the way.


Always aiming to offer our clients the latest healthiest technology with results.

Going Lighter

Jason Outten - Monday, May 20, 2019

DO YOU WANT TO GO LIGHTER... EVEN A SHADE LIGHTER ? ....and you have colour in your hair ?

If you have colour in your hair and you want to go lighter. Even a shade.
You have to remove that darker colour to do it.




Colour DOES NOT lift colour. You CANNOT just put a lighter colour over the top and get that lighter colour.
Thats NOT how it works.


Its not that its not possible to go lighter. Its the need to realise it is NOT a standard colour appointment.
Its either a long appointment or a progress to work towards.


....and here is a tip. Hair grows about 1cm a month.
If your hair is to your shoulders and you have “not had colour for a year” YOU HAVE COLOUR IN YOUR HAIR.
Often we hear the comment that “no, i have no colour in my hair”
Thinking because its been months ago its not there. WRONG


Sooooooo when you call for an appointment.
BE HONEST. Otherwise you will only be disappointed at YOUR appointment because
you’ve just put your salon in a “do what we can with time we have” spot.



We need to see the hair (not in a picture) Actually IN THE SALON.
In person prior to making a booking. If you have not got the time for that. You don’t have the time or patience to go through the process.
At that stage we can then work out and explain the process.


So if YOU would like your hair journey to be a good one. Lets take the time and talk to us :)


On the other hand if you want it done yesterday. In a couple of hours and its a
“please squeeze me in now, and by the way i have to be out before you have time to do my hair properly” Lets not ... :/

So YOU want THAT Haircut

Jason Outten - Sunday, April 14, 2019
So YOU want THAT haircut.... You know. The one that sits right and was made for you. Here’s some info to help you achieve and maintain


Pick YOUR salon wisely. Check them out prior. Their web page, their social media. You’ll get a feel for what they are about and the type of work they do.... If every pic is a long blonde balayage and you’re rocking a pixie cut ...hmmm. .....and remember price is a consequence.
Most salons work on a similar rate of return. Whether that be $25 for 4 haircuts in an hour or $100 for 1 haircut in an hour. How much attention to your haircut do you want ? Or need ?


We only do “correct” haircuts. Consult, shampoo, cut, style, cross check haircut. You cannot cut hair correctly if you cannot see it in all its form and cross check it styled in the way it was cut for...... There are an average of 100,000 hairs on the human head and yes 2mm or 2cm is a haircut. Either way all 100,000 are cut.


CONSULT, CONSULT, CONSULT. 99% of hair problems are nothing technically wrong with whats been done to the hair. Its more what you wanted and what your hairdresser THOUGHT you wanted


Be specific, show pictures. We use pictures a lot. Its the clearest way to ensure everyone is on the same page, or in today's world screen.
We have an iPad and a Pinterest account full of looks. ... But remember pictures are ideas, looks, inspiration. This needs to be converted into YOUR look for YOUR hair.


YOUR best haircut will always be one that suites YOUR lifestyle and image. Be realistic about your hair type and look. Do you really want that flattened out asymmetrical cut that takes 30mins to style each morning when you said you have 5min max ??


Develop a trust with your salon, let them get to know YOUR hair. It’ll only make it look and feel better. The amount of times we hear a stylist say things like “oh look who is in today, remember her nape area needs extra attention to allow it to sit right” History like that makes a huge difference to YOUR results.


PLAN PLAN PLAN REBOOK REBOOK REBOOK.... do YOU get to that point where your hair is just not playing ball today.
You call your salon and they are full so its another week. But you have a haircut that needs cutting every 5 weeks and you call your salon at 8 weeks (that's why its not playing ball) and you cannot get in until the 9th week......
But that's only because all their other clients pre booked when their hair was due so their hair always plays ball.
We have clients that pre book the year or at least book their next at their last.
We have clients that call exactly 6 weeks every single time yet say “i won’t book ahead, i’ll see how i go” every single visit. Their 6 weekly is therefore hit and miss.


This is just a small part in the big picture of how some people always get their hair just right.

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