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Hair requests

Jason Outten - Sunday, July 28, 2019
Requests that result in a NO + why


What happens if your car is not working and you need it fixed? Do you call a mechanic and ask “how much” to fix?
How long will it take? Can you fix it?
How are they going to know if they don’t know the problem ? If you were the mechanic would you take the customers word
on what the problem was or would you need to see for yourself before you could answer any questions?
The majority of time a salon wants to give you an answer but cannot answer an impossible question
Think about that and read on



Coloured hair that is dark. Wanting to go lighter but just by putting a lighter colour over. No foils. No lightener.
Colour does not lift colour. It will not work. The outcome will be the darker of the two colours, which is what you have.
Most people ask not to have the lightener or foils etc as it costs more.
But thats what it needs.


Wanting to book a hair colour appointment after a home or other salon disaster but do not want to come in for a consult first.
The fix could be an hour,it could be a day. It may not even be possible in a day or at all. So what do we book out for that appointment?
Are you happy to pay regardless? No of course not. Just as we are unable to guess


Dark coloured hair wanting lighter “specific” tones in one standard appointment.
Impossible to know outcome until its done. May take several appointments, or longer.
So as long as you do not care what the colour comes out at 1st appt. ok. If not. No


Hair colour in pic was over pre lightened balayge and would take several appointments
to prep hair before final colour was achieved


Home colour or dark colour and wanting to book foils without a consultation, strand test prior.
Last time that happened the foils literally started to burn via chemical reaction because of what was on the hair.
Home colour and no test. No appointment.
If wanting same colour or darker no problem


Blonde shown is a regular blonde foil client 6-8 weekly so maintenance a lot easier.
Plus no toner required

Excessively curly or frizzy hair wanting a short sleek haircut style. But does not want to spend any time on hair.
You’ll hate your hair. It will never sit right unless you style it that way




Wanting a perm because you think like hair straightening you will now have perfect curls all the time.
A perm gives your hair the support/body for your curls to last all day. Once you style it.

Perm shown was styled to look this way. Perm gives structure to look

Asking for $500 results with a $200 budget.
Price is a consequence of the results.
That's why we ask so many questions.


So YOU want BLONDE

Jason Outten - Monday, April 08, 2019
So you want to go blonde NOW

You can’t work out why it costs so much ?
Or takes so long ? .... lets talk about that.

Check out this image. Please note the one on left at bottom section stating 4 times



Now the pic on right.

We often have clients come in and want "that day" or in "one appointment". We also have clients that say "ok i am happy to do over several appointments".

Here is your reality check.

The after pic on right could take all day to get to that level. Or longer.

The clients that get frustrated after 2 or 3 appointments and don’t come back will blame their hairdresser. The clients that get frustrated after 8 hours in the chair and their hair is still yellow will also blame their hairdresser.

They do this because they have seen or know people (usually an insta model) that has done it a lot quicker. They are right, they have seen it done quicker...... ON SOMEONE ELSES HAIR.
NOT THEIRS. Some people have the right start point as in they are only one process away from desired result. They do this because “they” think it should be quicker.

Every head is a new canvas, each with its own hurdles to overcome and achieve. Some take less, some take more.

The darker your natural hair is or the more colour you have on your hair. The longer it will take. Also condition dictates. Poor condition takes longer.

The shame of it all is that the frustrated client will then walk into another salon and the stylist achieves in one go.

Why ?
Because the previous salon has done all the work and the last takes all the glory. But they’ll only admit that in the back room

Why so much?
It is expensive as it takes time and time is what hair salons sell via a service. You’re not paying for just the product or the time in the chair.

You’re paying for the years that stylist and salon has invested to give you someone with the knowledge and skill to achieve the results.
Just think how many clients a stylist can do in a day as opposed to one colour correction all day

A salons intention is to do amazing hair. It makes no sense to do otherwise. It is for this reason Hair Outaquin will only take an appointment for this type of work after a physical consultation. A professional result requires a professional plan

*Please note the picture was sent to us so we are unable to credit it’s origin.

WE STOP HAIR BREAKAGE

Jason Outten - Monday, April 01, 2019
WE STOP HAIR BREAKAGE!

Been using your leave in treatment and still breaking ?

Can’t have colour through fear of breakage ?

Too afraid to run your irons through in case your ends don’t survive another hit ?

These are typical scenario's we come across. Now YES in some cases you may have gone too far.
BUT we look for solutions.
They may not be the ideal choice right at that moment, but what would you prefer ? Looking like a scarecrow or wearing a scarf 24/7 ?

Below we have the NOT what i want but HEY LOOK AT ME NOW :)

So a salon decided it was ok to do a chemical straightening over home lightened hair OMG WHY ? As you can see the hair has snapped all the way through the middle :(  We coloured and cut the hair, but in a way to select a colour that will even out the varying tones and a haircut to blend out the breakage stop starts. We also used some magic repair solution to stop any further breakage (and no it was not Olaplex). This hair will still need some love and care about once a month. But OMG WOW what a difference. All done at one appointment.


Biggest problem we see is actually home colour application over time, especially bleach. But even dark all over colours. No one can apply their own colour without over lapping which will cause damage and increased porosity over time. Which then causes fading quicker. The response is to colour sooner, change colour etc. All which just ends up compounding the problem and getting worse. Remember it takes best part of a year to learn how to colour apply correctly and that's when you are standing over the head. Not setting up 5 mirrors around the bathroom to get every angle :/

Now this next one is a classic " i want to go platinum" .....and the hairdresser going "yeh sure" and away they go. With ZERO care or attention to hair integrity and surprise surprise it snaps...OMG. Again, was black desired colour ? No but DAMN check out that hair now BOOM! fixed




Now a year later and a lot healthier hair. Look what colour we are NOW





But what if "my hair is Blonde" and i want to stay blonde ? Hmm it all depends on how damaged, which is something we can check at a consultation. Here we have a blonde and yes we put foils in and the before and after is all on same day as are the above pictures.



In most cases we can still colour during repair process. In every case we recommend following a good regime for maintenance in between services. It is a bit unrealistic to have hair coloured and just think it does not matter what you use on it. Do you think your salon just uses "whatever" ??

In these scenarios we are only able to take appointments once we have consulted correctly prior. We understand every one wants it yesterday and most do not want to come in to the salon twice etc. Just walk in and fix on the spot. If it was that easy you would not be reading this post now. Sorry no consult no can help. Haste is what gets most peoples hair into trouble in the first place.
Once seen we can advise on a plan, including pre prepping hair prior to appointment, how long it will take to get back to original condition and home maintenance so we don't end up meeting under these circumstances again.

Solutions may include colour and cutting. You will NOT get the best looking out come by placing restrictions on the hairdresser, and if restrictions are too limiting we may not be able to do anything.
We once had a girl come in with waste length hair all one length that she had home bleached. Did not want any hair cut and did not want to pay for the repair part but wanted "something cheaper". Reality is to stop her hair breaking there was a minimum amount of work we needed to do and in this case it HAD TO START RIGHT AWAY. She chose not to have anything and go and think about it. We know 100% that hair would of all snapped up to the top of shoulders within next 48 hours.There was already strands as short as her chin during consult.

We will always aim for the most cost effective solution, but the reality is there is always a minimum amount of work required to get a result. Our focus is always ON CLIENTS HAIR INTEGRITY AND HEALTH. From that point we proceed forward :)

If you would like to see what we could do for YOU, whether it be saving your hair or just receiving professional care and advise so you do not end up where these people have. We are only a phone call away, with all our details on our contact page. You can also check out our work on our social media channels like Instagram and Facebook. Please note we only take appointments via phone calls.
Consultation only appointments do incur a small cost to cover our time but can be redeemed off services relating to consult should you decide to take our advice.

Last of all check out our fix of a perm that went wrong. This was ladies first visit and yes we coloured and cut the hair, even in this condition.
BEFORE AND AFTER FIRST VISIT TO US......and client still comes to us today




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