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Hair requests

Jason Outten - Sunday, July 28, 2019
Requests that result in a NO + why


What happens if your car is not working and you need it fixed? Do you call a mechanic and ask “how much” to fix?
How long will it take? Can you fix it?
How are they going to know if they don’t know the problem ? If you were the mechanic would you take the customers word
on what the problem was or would you need to see for yourself before you could answer any questions?
The majority of time a salon wants to give you an answer but cannot answer an impossible question
Think about that and read on



Coloured hair that is dark. Wanting to go lighter but just by putting a lighter colour over. No foils. No lightener.
Colour does not lift colour. It will not work. The outcome will be the darker of the two colours, which is what you have.
Most people ask not to have the lightener or foils etc as it costs more.
But thats what it needs.


Wanting to book a hair colour appointment after a home or other salon disaster but do not want to come in for a consult first.
The fix could be an hour,it could be a day. It may not even be possible in a day or at all. So what do we book out for that appointment?
Are you happy to pay regardless? No of course not. Just as we are unable to guess


Dark coloured hair wanting lighter “specific” tones in one standard appointment.
Impossible to know outcome until its done. May take several appointments, or longer.
So as long as you do not care what the colour comes out at 1st appt. ok. If not. No


Hair colour in pic was over pre lightened balayge and would take several appointments
to prep hair before final colour was achieved


Home colour or dark colour and wanting to book foils without a consultation, strand test prior.
Last time that happened the foils literally started to burn via chemical reaction because of what was on the hair.
Home colour and no test. No appointment.
If wanting same colour or darker no problem


Blonde shown is a regular blonde foil client 6-8 weekly so maintenance a lot easier.
Plus no toner required

Excessively curly or frizzy hair wanting a short sleek haircut style. But does not want to spend any time on hair.
You’ll hate your hair. It will never sit right unless you style it that way




Wanting a perm because you think like hair straightening you will now have perfect curls all the time.
A perm gives your hair the support/body for your curls to last all day. Once you style it.

Perm shown was styled to look this way. Perm gives structure to look

Asking for $500 results with a $200 budget.
Price is a consequence of the results.
That's why we ask so many questions.


Balayage reality

Jason Outten - Monday, July 15, 2019
Balayage Reality



...Client in picture has been having balayage technique for few years. This did not happen over night.
Application time (not inc process and finish) 2.5 hours. Start point was over a year ago 6 weekly visits.


Lets get some reality into perspective

We’ll start with this.......

Guy Tang (one of the worlds most famous colourist's) used a great analogy.
If you went to a dermatologist for your acne you would not
expect to pay for the first session and then get the rest for free until your skin cleared up.

Unless your hair is virgin (no colour on) or naturally lighter. It is a colour correction service and will NOT
be able to achieve desired look at one appointment.
We have to break through that darker colour and your under tones will come through. Yellow, gold, orange etc
and patchy, bandy etc.
depending on all your colour history prior.

....Hair in picture has been a transition of colours over time. This one took 5 hours
for this stage and was over a year to get to here.

No colour in your hair ? If its naturally dark it will still have undertones.
We hear “no colour in my hair” all the time. If you have had colour, any colour, even “semi” or “rinse out” NO they don’t.
Even if you cannot see its on your hair. If your hair is passed your shoulder that could mean colour from 2,3,5 + years ago.
The amount of time people do not believe a colour from 2-3 years ago is still in their hair is amazing.
Then they wonder what the banding is.

We haven’t even taken into account medical history. Medication history collects i your hair like a timeline.
This even effects colour.


....Client in picture has naturally light hair and was almost virgin application.
Application time (not inc process and finish) 2 hours.

It will take several appointments and depending on how light etc could take a year. How many sessions ?
That depends on YOUR hair. You cannot predict the unknown....and the amount of times we hear
"my hair lightens easy", "my hair will do it in one go"...... It may, but what if it does not ?


.....Clients hair in picture was about 4-5 colour appointments before we achieved these tones.
But as so short it requires regular maintenance.
If left too long the darker tones drop too low and you are back to square one and another
4-5 appointments away from achieving this finish

Your hair will go through stages and you won’t be leaving the salon with the tones you always want,
and yes you will have to pay for the work done at each stage. You are not paying for a finished result
when it comes to big colour changes. You are paying for the time, expertise and labor to get you there.

Unfortunately most people think they are going to get some amazing result at one or two standard sessions.

.....Client in picture took a year to get towards this colour and tone. Now maintained every 8-12 weeks.
Let it grow out and you are back to the beginning. Another year

So lets get realistic. Most balayage colours are corrections and take hours. They are not cheap and if
chasing a particular exact tone it may take longer, if possible at all.

Balayage is a technique. Not a colour

Balayage is dying

Jason Outten - Monday, June 03, 2019
Balayage is dying ?

Maybe ? Maybe not ?

Here is another old blonde balayage being transformed into a little less maintenance.
Still more depth at the roots without the blown out blonde mids/ends to keep “toned”.


Balayage has definitely evolved and not as popular as it used to be.
We are finding there is a lot more diversity in cuts, colours and styles.

Balayage has become more of a "i want less maintenence" instead of trying for that beautiful
blonde tone. More people are realising that it is NOT always low maintenance.

Deeper or lighter than natural base means roots need 4-6 weekly attention.
Brighter cleaner blonde needs the right at home care + toners if mainly achieved via bleach.

We have not even spoken about achieving the result in first place. Most are actual colour corrections
before we can even start. The client just does not have the correct starting point from where they need to be
to achieve their desired result.

Pictured below is an example. We wanted lighter but that will be a journey due to previous colour build up and throwing
an unwanted red tone. Do you want to be in the salon all day ? Or are you happy to work towards,
At the end of the day it is all time and money.

The effect has been achieved. Just not end goal yet.



Unfortunately a lot of people get impatient and jump from salon to salon. Not allowing the
salon to work with them, to get to know their hair. Then achieve what is desired.
Every session becomes a new stylist listening to the story of the last and deep down they
know it was not exactly like that. But they will try and please.

Eventually a stylist is fortunate enough for the hair to be one step away from desired result
and the client thinks they are a colour genius. With reality being all the previous stylists laying the foundation.

Classic example is when someone is going lighter, or needs to before new colour can be started.
Client thinking one or two appointments. If that. When reality is all depending on YOUR hair.
It does not always lift easy, even if it has before (how many times as a colourist been told, "it lifts easy") .

Every time is a new canvas.



We are not a salon built on the balayage age. We do more. We adapt to trends as they come and go.
We focus on YOUR hair and knowing what it can and cannot do.

Just check out our social media platforms and all that diversity in hair.

Not 500+ pics of vintage wave balayage insta models
Real clients. Real hair . Picture below. Foils only + NO TONER.

Not even in between 6-8 weekly visits. Busy working Mums don't have time for that


Social media has a lot to answer for as far as false expectations go.
But also a great tool to advise and educate. Providing some context goes with the image.


When you’re ready we’re ready


#PerthHairdresser #HairSalon #Hair



Hair Colour

Jason Outten - Sunday, May 26, 2019
Hair Colour


There is a lot out there and technology changes all the time. Colour is now more conditioning,
longer lasting and has a lot less of the nasties. If any at all.

This colour is actually ammonia + ppd free and vegan


One of the biggest known ingredients is ammonia although some products do not have any ammonia (we carry non ammonia products)
“Ammonia” sounds scary ? Not really. As with most ingredients the devil is in the dosage. Ammonia is made up of Hydrogen and Nitrogen.
Ammonia is commonly found throughout nature and is harmless in the relevant dosage. Even water can harm you in the wrong dosage.


In colour it is used to swell the cuticle to allow colour to penetrate the hair and deposit. But as technology gets better ammonia is less used. Like in our products with Micro Pigment technology.


Did you know we added a lower ammonia less “chemically” colour range a few years back ?


We even have ammonia free 100% grey coverage

Another ammonia FREE Colour


It uses Micro Pigment Technology allowing pigments on a much smaller scale to penetrate and attach better. Without the harsher chemicals doing the work.
Creating more intense, longer lasting colour.


Our colour is actually coconut oil infused with Aloe Vera for moisture + Made in Italy and waaaaay more conditioning + healthy for the hair than most products.  ... it even strengthens via rice protein, which also intensifies shine + generates correct scalp hydration


One of main things our clients mention is “no strong chemical smell” We even have full ammonia free. 


Another commonly mentioned ingredients by spooked colour wanters is PPD. Usually found in more permanent colours and ideal for reds and violets. It allows colour to attach and resist being washed out.


It is an ingredient some people are allergic too. Hence why we have a PPD free range available too.


But lets not take out of context. People are allergic to nuts too. Buts nuts are not the problem as most are totally fine with. We would be lucky if we came across one person a year with a PPD allergy. There are no consistent peer reviewed studies proving any issues with this ingredient. But as with most things online people will persist otherwise.



We even have ammonia FREE lightening available


At Hair Outaquin we are always keeping aware of improvements. Testing and trying along the way.


Always aiming to offer our clients the latest healthiest technology with results.

Going Lighter

Jason Outten - Monday, May 20, 2019

DO YOU WANT TO GO LIGHTER... EVEN A SHADE LIGHTER ? ....and you have colour in your hair ?

If you have colour in your hair and you want to go lighter. Even a shade.
You have to remove that darker colour to do it.




Colour DOES NOT lift colour. You CANNOT just put a lighter colour over the top and get that lighter colour.
Thats NOT how it works.


Its not that its not possible to go lighter. Its the need to realise it is NOT a standard colour appointment.
Its either a long appointment or a progress to work towards.


....and here is a tip. Hair grows about 1cm a month.
If your hair is to your shoulders and you have “not had colour for a year” YOU HAVE COLOUR IN YOUR HAIR.
Often we hear the comment that “no, i have no colour in my hair”
Thinking because its been months ago its not there. WRONG


Sooooooo when you call for an appointment.
BE HONEST. Otherwise you will only be disappointed at YOUR appointment because
you’ve just put your salon in a “do what we can with time we have” spot.



We need to see the hair (not in a picture) Actually IN THE SALON.
In person prior to making a booking. If you have not got the time for that. You don’t have the time or patience to go through the process.
At that stage we can then work out and explain the process.


So if YOU would like your hair journey to be a good one. Lets take the time and talk to us :)


On the other hand if you want it done yesterday. In a couple of hours and its a
“please squeeze me in now, and by the way i have to be out before you have time to do my hair properly” Lets not ... :/

WE STOP HAIR BREAKAGE

Jason Outten - Monday, April 01, 2019
WE STOP HAIR BREAKAGE!

Been using your leave in treatment and still breaking ?

Can’t have colour through fear of breakage ?

Too afraid to run your irons through in case your ends don’t survive another hit ?

These are typical scenario's we come across. Now YES in some cases you may have gone too far.
BUT we look for solutions.
They may not be the ideal choice right at that moment, but what would you prefer ? Looking like a scarecrow or wearing a scarf 24/7 ?

Below we have the NOT what i want but HEY LOOK AT ME NOW :)

So a salon decided it was ok to do a chemical straightening over home lightened hair OMG WHY ? As you can see the hair has snapped all the way through the middle :(  We coloured and cut the hair, but in a way to select a colour that will even out the varying tones and a haircut to blend out the breakage stop starts. We also used some magic repair solution to stop any further breakage (and no it was not Olaplex). This hair will still need some love and care about once a month. But OMG WOW what a difference. All done at one appointment.


Biggest problem we see is actually home colour application over time, especially bleach. But even dark all over colours. No one can apply their own colour without over lapping which will cause damage and increased porosity over time. Which then causes fading quicker. The response is to colour sooner, change colour etc. All which just ends up compounding the problem and getting worse. Remember it takes best part of a year to learn how to colour apply correctly and that's when you are standing over the head. Not setting up 5 mirrors around the bathroom to get every angle :/

Now this next one is a classic " i want to go platinum" .....and the hairdresser going "yeh sure" and away they go. With ZERO care or attention to hair integrity and surprise surprise it snaps...OMG. Again, was black desired colour ? No but DAMN check out that hair now BOOM! fixed




Now a year later and a lot healthier hair. Look what colour we are NOW





But what if "my hair is Blonde" and i want to stay blonde ? Hmm it all depends on how damaged, which is something we can check at a consultation. Here we have a blonde and yes we put foils in and the before and after is all on same day as are the above pictures.



In most cases we can still colour during repair process. In every case we recommend following a good regime for maintenance in between services. It is a bit unrealistic to have hair coloured and just think it does not matter what you use on it. Do you think your salon just uses "whatever" ??

In these scenarios we are only able to take appointments once we have consulted correctly prior. We understand every one wants it yesterday and most do not want to come in to the salon twice etc. Just walk in and fix on the spot. If it was that easy you would not be reading this post now. Sorry no consult no can help. Haste is what gets most peoples hair into trouble in the first place.
Once seen we can advise on a plan, including pre prepping hair prior to appointment, how long it will take to get back to original condition and home maintenance so we don't end up meeting under these circumstances again.

Solutions may include colour and cutting. You will NOT get the best looking out come by placing restrictions on the hairdresser, and if restrictions are too limiting we may not be able to do anything.
We once had a girl come in with waste length hair all one length that she had home bleached. Did not want any hair cut and did not want to pay for the repair part but wanted "something cheaper". Reality is to stop her hair breaking there was a minimum amount of work we needed to do and in this case it HAD TO START RIGHT AWAY. She chose not to have anything and go and think about it. We know 100% that hair would of all snapped up to the top of shoulders within next 48 hours.There was already strands as short as her chin during consult.

We will always aim for the most cost effective solution, but the reality is there is always a minimum amount of work required to get a result. Our focus is always ON CLIENTS HAIR INTEGRITY AND HEALTH. From that point we proceed forward :)

If you would like to see what we could do for YOU, whether it be saving your hair or just receiving professional care and advise so you do not end up where these people have. We are only a phone call away, with all our details on our contact page. You can also check out our work on our social media channels like Instagram and Facebook. Please note we only take appointments via phone calls.
Consultation only appointments do incur a small cost to cover our time but can be redeemed off services relating to consult should you decide to take our advice.

Last of all check out our fix of a perm that went wrong. This was ladies first visit and yes we coloured and cut the hair, even in this condition.
BEFORE AND AFTER FIRST VISIT TO US......and client still comes to us today




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