Hair Salon Perth WAEtiquette

Our aim is to provide the smoothest running, most efficient and relaxing hair salon Perth has to offer. To do so we have had to adopt a series of policies.

HAIR SALON APPOINTMENT RESPONSIBILITY AND FAILED APPOINTMENTS

We value your time and ours. Please remember when booking an appointment no other client may have that appointment as it is now yours, we have also allocated a highly qualified paid professional to take care of you for the time you have booked.

Unfortunately some appointments are cancelled with little or no notice. Our business is appointment based and any appointment cancelled at late notice causes an inconvenience to other clients and a loss of revenue to the salon.

We understand "real life" things arise. Unfortunately the salon still bears the full cost. Out of respect to the salon and our other clients 24 hours notice is required for any change or cancellation of an appointment (please remember some appointments are double appointmenst like a colour and blow dry).

Should this not be possible a 25% charge will automatically be applied. In the event of no notice or repeat late cancellations the full cost of the service booked applies and a credit card will be required for any future appointments.

In fairness we will offer the same respect to our clients as a salon/client relationship is a two way street. In the event we have to cancel an appointment (stylist sick etc) we will supply 24 hours notice.

In the event we cannot supply 24 hours notice we will credit the clients account 25% of what was booked.


LATE ARRIVALS TO PERTH HAIR SALON

Please plan your time carefully. If you are running late, we will endeavour to accommodate you the best we can. However, we may not be able to perform the full service (or any of the service) as we have to consider the schedules of following client's appointments. In this event the appointment will be deemed as late, cancelled or a "no show".


HAIR SALON PERTH MOBILE PHONE POLICY

With consideration to the time scheduling of your appointment and the comfort of others, mobile phones are to be switched OFF when in the salon.


WORK SAFE (CHILDREN) POLICIES AT PERTH HAIR SALON

To comply with our Work Safe standards ALL children under the age of 15 are required to be personally supervised by an appropriate adult that is not booked in for a service. i.e. you cannot supervise a child if you are getting a haircut.

Our hair salon Perth staff members are employed as hairdressers and cannot supervise or be in charge of children. If child (supervised) is noisy or a disturbance in the salon they will be asked to leave (This applies to any customer child or not)

No person is permitted into service area unless receiving a service or personally supervising a person under the age of 15 that is having a service.


HAIR SALON PERTH ENVIRONMENT

Any person making excessive noise or causing disturbance to others will be required to leave the premises.


HAIR SALON PERTH APPOINTMENT TIMING

For haircuts please allow 1 hour, for colours and cuts or colours and blow-dries please allow 2 to 2.5 hours on average. Full head foils and major colour corrections could take longer. Hair extensions and thermal rebonding will take longer.


SMOKING AT PERTH HAIR SALON

Smoking is not permitted inside or outside the salon during any salon appointment.